Welcome

Fresh insights into Behaviour Change and Learning

Welcome

Fresh insights into Behaviour Change and Learning
When Problem Solving Became Sharper, Not Longer

What stood out most about this recent virtual programme was not just the scale, but the shift. With more than 30 participants joining from six different countries, the session brought together a diverse international group for a focused exploration of problem solving with AI. It could easily have become another broad, passive virtual workshop. Instead,...

The Rise of AI and Critical Thinking in L&D

Artificial Intelligence is no longer a futuristic concept; it is the current reality of the professional landscape. While AI excels at rapid data processing and automation, the true competitive edge lies in the human ability to apply critical thinking to its outputs. This evolution is driven by eight essential leadership strategies: The Result? When you...

Attention to Detail

What stayed with me most was the attention to detail in every object I saw. I found myself looking closely at each piece and imagining the lives behind them. There was so much care in the way they were made. Even something as ordinary as a comb carried beauty and intention. It made me reflect...

Perfectly Imperfect

There’s something about Mughal Islamic art which speaks to me. There’s perfection – order, symmetry, intention. And then there’s life – messy, emotional, human. Both exist, side by side. I see the same tension in how we train and facilitate. We strive for excellence with thoughtful design, clear structure, and strong delivery. But it doesn’t...

Design with purpose – start with the audience, not the data

Last week in Kuala Lumpur, I had the opportunity to join the Data to Business Story™ workshop and it truly shifted how I look at data as an HR. I’ve always believed that storytelling is important, especially in HR. But this experience gave me something more valuable: a chance to step deeper into the numbers behind the...

From Echo Chamber to Collective Brilliance

GGroupthink isn’t just a lack of original ideas – it’s a strategic risk where the desire for harmony silences the critical dissent necessary for survival. Breaking free requires a deliberate transition from comfortable consensus to a culture of psychological safety. This shift can be encouraged through one or more of these leadership actions: The result?...

The Script That Sounded Like Strategy

It was our fifth run of the Persuasion & Presence programme with a major telco undergoing a cultural transformation. The goal was crystal clear: help team members look, sound, and feel like they belonged in the room with senior consultants. They weren’t there just to learn to present; they were there to learn how to sound like...

 It’s Okay Not To Be Okay

At the start of the two-day Presentations Alive! training, she introduced herself almost apologetically: “I’m from Finance. I don’t usually make presentations.” What followed wasn’t a lack of ability – it was fear. She wasn’t comfortable expressing herself because it wasn’t routine. She was afraid of making mistakes, afraid of other people’s opinions, and afraid of being...

From Routine Check-Ins to Strategic Conversations

In a recent round of key account meetings, one of our team members shared how structured client engagements have evolved beyond routine check-ins. By bringing consolidated insights – NPS (Net Promoter Score) trends, programme runs, and cross-function participation – each conversation became a strategic review rather than an operational update. What stood out in these...

The Invisible Tax: Quiet Quitting

The more tightly work is controlled, the less people feel inclined to contribute beyond what is required. For decades, we’ve rewarded the “Command and Control” model – which is why after the pandemic, many organisations required their employees to return to the office. However, excessive control usually results in unintended consequences: The Shift: From Correction...