Welcome

Fresh insights into Behaviour Change and Learning

Welcome

Fresh insights into Behaviour Change and Learning
Design with purpose – start with the audience, not the data

Last week in Kuala Lumpur, I had the opportunity to join the Data to Business Story™ workshop and it truly shifted how I look at data as an HR. I’ve always believed that storytelling is important, especially in HR. But this experience gave me something more valuable: a chance to step deeper into the numbers behind the...

From Echo Chamber to Collective Brilliance

GGroupthink isn’t just a lack of original ideas – it’s a strategic risk where the desire for harmony silences the critical dissent necessary for survival. Breaking free requires a deliberate transition from comfortable consensus to a culture of psychological safety. This shift can be encouraged through one or more of these leadership actions: The result?...

The Script That Sounded Like Strategy

It was our fifth run of the Persuasion & Presence programme with a major telco undergoing a cultural transformation. The goal was crystal clear: help team members look, sound, and feel like they belonged in the room with senior consultants. They weren’t there just to learn to present; they were there to learn how to sound like...

 It’s Okay Not To Be Okay

At the start of the two-day Presentations Alive! training, she introduced herself almost apologetically: “I’m from Finance. I don’t usually make presentations.” What followed wasn’t a lack of ability – it was fear. She wasn’t comfortable expressing herself because it wasn’t routine. She was afraid of making mistakes, afraid of other people’s opinions, and afraid of being...

From Routine Check-Ins to Strategic Conversations

In a recent round of key account meetings, one of our team members shared how structured client engagements have evolved beyond routine check-ins. By bringing consolidated insights – NPS (Net Promoter Score) trends, programme runs, and cross-function participation – each conversation became a strategic review rather than an operational update. What stood out in these...

The Invisible Tax: Quiet Quitting

The more tightly work is controlled, the less people feel inclined to contribute beyond what is required. For decades, we’ve rewarded the “Command and Control” model – which is why after the pandemic, many organisations required their employees to return to the office. However, excessive control usually results in unintended consequences: The Shift: From Correction...

How We Keep Our Standards Consistent

From time to time, we are asked how we ensure consistency across our facilitators. It is a fair question. When clients invest in a programme, they are not just buying content. They are buying a standard of delivery — and the assurance that whoever walks into the room, whether in Singapore, Warsaw, or Doha, will...

When Learners See What’s Possible

It wasn’t just that participants responded well to the session. They began to see a model they could adopt. During one Presentations Alive!™ session, a participant wrote: “I wanna be like him one day.” It was a simple line — but it pointed to something deeper. Not admiration for delivery flair, but recognition of a...

When Demand Doubled

The Compact Slides & One-Pagers™ programme was initially scheduled to run just four times with one of our clients last year. By year’s end, that number had doubled to eight. What drove this expansion was not promotion — but pull from the business. The programme addressed a persistent, everyday challenge: cluttered slides and presentations that...

The Moment the Room Didn’t Nod

During a programme, a participant from an Oil & Gas company faced an unexpected challenge. Shortly before the lunch break, he shared with the class that a colleague had to take emergency leave. With little notice, he was asked to step in and present on behalf of his teammate — the client being none other...