In learning and development, quality is not built on good intentions alone. At People Potential, it is shaped through meticulous design, disciplined measurement, and a genuine respect for the people in every classroom. That is why the team has been strengthening how training impact is validated, with the Reaction (L1) evaluation offering a crucial pulse...
Organisations invest significant time and money in learning programmes. Employees attend, acquire new knowledge and leave with good intentions. Yet once they return to the demands of everyday work, familiar routines often take over. Learning may happen during training, but lasting behaviour change requires support beyond the training room. Progress needs to be reinforced. People...
They were laughing. They were learning. And somehow, they were doing both without losing focus. Across industries and seniority levels, one message keeps surfacing in participant feedback: “It was fun, but also serious and effective.” That balance is not accidental. It is designed. Programmes such as The Case Maker™ Advanced and Presentations Alive!™ are built on a dual engine:...
On the morning of Day 2 in the two-day Presentations Alive!™ training, Anna, one among the cohort of management trainees, said something simple, funny, and deeply revealing: “I have a brain.” It was not a throwaway comment. It was Anna’s way of describing a shift that had happened overnight. “Before this training,” she confessed “I struggled to...
Critical thinking is frequently misunderstood as either an academic luxury or a negative exercise in skepticism. In reality, it is a practical framework that bridges raw data and strategic action, serving as the essential scaffolding that allows organisational creativity to be refined into viable innovation. This foundation is built upon eight core professional capabilities: The...
We are often asked how we think about AI, not just in the programmes we deliver, but in how we run our own operations. If we advise clients on AI adoption, we ought to have some internal practice to point to. We have been working with AI internally since late 2022. What began as conversations...
To understand why critical thinking matters so much today, it helps to begin with two modes of thought. System 1 is fast, automatic, and intuitive. It helps us respond quickly, make snap judgments, and move efficiently through daily decisions. System 2 is slower, more deliberate, and more effortful. It helps us pause, examine assumptions, weigh...
Since we are in the Raya month as I write this, I am reminded of a story from a two-day training of The Business Storyteller™. Everyone was tasked to find stories in their days, weeks, months, years. And this group, a fund investment company, just could not find stories. They declared everything was BAU – Business...
In a lighter moment during a discussion, the team reflected on an observation from the field: pricing is not always driven by underlying cost, but by perception and positioning. Whether it was food pricing or programme benchmarking, the same principle applied – labels, context, and framing influence what clients perceive as “reasonable”. It is a...
My first week of training this year was almost entirely filled with sessions on Compact Slides and One-Pagers™. That surprised me. With AI tools now able to generate slides in seconds, you might expect demand for slide visualisation training to slow down. If anything, the opposite happened. In class, we still see the same challenge: extremely...