Since we are in the Raya month as I write this, I am reminded of a story from a two-day training of The Business Storyteller™. Everyone was tasked to find stories in their days, weeks, months, years. And this group, a fund investment company, just could not find stories. They declared everything was BAU – Business...
In a lighter moment during a discussion, the team reflected on an observation from the field: pricing is not always driven by underlying cost, but by perception and positioning. Whether it was food pricing or programme benchmarking, the same principle applied – labels, context, and framing influence what clients perceive as “reasonable”. It is a...
My first week of training this year was almost entirely filled with sessions on Compact Slides and One-Pagers™. That surprised me. With AI tools now able to generate slides in seconds, you might expect demand for slide visualisation training to slow down. If anything, the opposite happened. In class, we still see the same challenge: extremely...
What stood out most about this recent virtual programme was not just the scale, but the shift. With more than 30 participants joining from six different countries, the session brought together a diverse international group for a focused exploration of problem solving with AI. It could easily have become another broad, passive virtual workshop. Instead,...
Artificial Intelligence is no longer a futuristic concept; it is the current reality of the professional landscape. While AI excels at rapid data processing and automation, the true competitive edge lies in the human ability to apply critical thinking to its outputs. This evolution is driven by eight essential leadership strategies: The Result? When you...
What stayed with me most was the attention to detail in every object I saw. I found myself looking closely at each piece and imagining the lives behind them. There was so much care in the way they were made. Even something as ordinary as a comb carried beauty and intention. It made me reflect...
There’s something about Mughal Islamic art which speaks to me. There’s perfection – order, symmetry, intention. And then there’s life – messy, emotional, human. Both exist, side by side. I see the same tension in how we train and facilitate. We strive for excellence with thoughtful design, clear structure, and strong delivery. But it doesn’t...
Last week in Kuala Lumpur, I had the opportunity to join the Data to Business Story™ workshop and it truly shifted how I look at data as an HR. I’ve always believed that storytelling is important, especially in HR. But this experience gave me something more valuable: a chance to step deeper into the numbers behind the...
GGroupthink isn’t just a lack of original ideas – it’s a strategic risk where the desire for harmony silences the critical dissent necessary for survival. Breaking free requires a deliberate transition from comfortable consensus to a culture of psychological safety. This shift can be encouraged through one or more of these leadership actions: The result?...
It was our fifth run of the Persuasion & Presence programme with a major telco undergoing a cultural transformation. The goal was crystal clear: help team members look, sound, and feel like they belonged in the room with senior consultants. They weren’t there just to learn to present; they were there to learn how to sound like...