Solution Series

Conquer the fear of the unknown at Q&As.

The Challenge

Badly answered questions have a way of derailing well-planned presentations or meetings and result in decision making bottlenecks. When your people are unprepared for questions, the following happens:

01

Even good business proposals sound half-baked.

02

Legitimate concerns are not addressed.

03

Decision-makers cannot make confident decisions.

The Solution

I’ll Answer That helps participants to anticipate and answer questions during meetings and presentations – on a topic they’re familiar with – with an audience that they know.

How I'll Answer That Works

By the end of this programme, participants will know how to:

  • Actively anticipate questions from the audience’s point of view

  • Prepare content that answers the anticipated questions properly

  • Empathetically connect with the audience

  • Analyse questions with an easy-to-use formula

  • Develop convincing answers

  • Confidently convey answers, and

  • Check to see if the question has been addressed

The Solution

I’ll Answer That helps participants to anticipate and answer questions during meetings and presentations – on a topic they’re familiar with – with an audience that they know.

How I'll Answer That Works

By the end of this programme, participants will know how to:

  • Actively anticipate questions from the audience’s point of view

  • Prepare content that answers the anticipated questions properly

  • Empathetically connect with the audience

  • Analyse questions with an easy-to-use formula

  • Develop convincing answers

  • Confidently convey answers, and

  • GCheck to see if the question has been addressed

Who will benefit

I’ll Answer That is great for junior to senior executives.

Post-Training Reinforcement

If you’re worried about learning retention after a programme has concluded, learn more about encouraging long-term behaviour change through post-training reinforcement.

Your Business Impact:

Better Meetings: Being able to address critical questions means that everyone can get onto the same page quicker.

More Buy-in: When questions and concerns are addressed, it’s easier to get buy-in from the team and beyond.   

Projects That Move: Help a project to achieve its objectives by making sure that critical concerns are addressed.

Who will benefit

I’ll Answer That is great for junior to senior executives.

Post-Training Reinforcement

If you’re worried about learning retention after a programme has concluded, learn more about encouraging long-term behaviour change through post-training reinforcement.

Your Business Impact:

Better Meetings: Being able to address critical questions means that everyone can get onto the same page quicker.

More Buy-in: When questions and concerns are addressed, it’s easier to get buy-in from the team and beyond.   

Projects That Move: Help a project to achieve its objectives by making sure that critical concerns are addressed.

Face-to-face or Virtual

All our training programmes are available as face-to-face or virtual instructor-led training (VILT). Can virtual training be engaging? Our participants give us a resounding, “Yes!”

How to be thought-provoking at meetings and town halls.

The Challenge

Businesses grow when thought-provoking questions are asked at the right time – and when your talents can think critically about problems and solutions. Unfortunately, most meetings and town halls are one-way events – because the audience avoids asking questions.

When critical questions are not asked:

  • Legitimate concerns won’t be addressed on time

  • Decisions lack quality because crucial input is missing

  • Plans miss essential details that affect stakeholders

The reasons why people avoid asking questions include:

01

  • They don’t know how to think about issues on-the-spot when listening to a presentation or when participating in a meeting

02

  • They don’t know how to formulate and verbalise their thoughts clearly

03

  • Fearing that their questions might come out poorly – they’re afraid of looking naive in front of their managers and peers

04

  • They don’t want to alienate senior leaders by questioning their reasoning and authority

The Solution

We’ve developed this short programme to help our clients who are grappling with their people’s inability to ask the right questions, and at the right time. How to Ask Good Questions combines critical thinking techniques with practical communication tools that your professionals can use on-the-job immediately.

How 'The Art of Asking Good Questions' Works

By the end of this programme, your participants will be able to:

  • Generate intelligent questions – on-the-spot – during Q&As, internal meetings, presentations, and town halls

  • Formulate critical questions that add value to discussions, while moving discussions forward without undermining others

  • Verbalise questions clearly and confidently

The Solution

We’ve developed this short programme to help our clients who are grappling with their people’s inability to ask the right questions, and at the right time. How to Ask Good Questions combines critical thinking techniques with practical communication tools that your professionals can use on-the-job immediately.

How The Art of Asking Good Questions Works

By the end of this programme, your participants will be able to:

  • Generate intelligent questions – on-the-spot – during Q&As, internal meetings, presentations, and town halls

  • Formulate critical questions that add value to discussions, while moving discussions forward without undermining others

  • Verbalise questions clearly and confidently

Who will benefit

The Art of Asking Good Questions is perfect for middle managers and professionals, whose input is crucial in moving the organisation forward.

Post-Training Reinforcement

If you’re worried about learning retention after a programme has concluded, learn more about encouraging long-term behaviour change through post-training reinforcement.

Your Business Impact:

Better meetings: Clear questions point discussions in the right direction and make meetings more productive.

Less irritation: Well-thought-out queries avoid annoyance and confusion during meetings and town halls.

Confident professionals: With the ability to speak up and ask tricky questions in any situation, you create confident talents.

Who will benefit

The Art of Asking Good Questions is perfect for middle managers and professionals, whose input is crucial in moving the organisation forward.

Post-Training Reinforcement

If you’re worried about learning retention after a programme has concluded, learn more about encouraging long-term behaviour change through post-training reinforcement.

Your Business Impact:

Better meetings: Clear questions point discussions in the right direction and make meetings more productive.

Less irritation: Well-thought-out queries avoid annoyance and confusion during meetings and town halls.

Confident professionals: With the ability to speak up and ask tricky questions in any situation, you create confident talents.

Face-to-face or Virtual

All our training programmes are available as face-to-face or virtual instructor-led training (VILT). Can virtual training be engaging? Our participants give us a resounding, “Yes!”

Build the ability to communicate ideas that result in efficient meetings and satisfied clients.

The Challenge

Few people are trained to communicate their ideas effectively, and many have adopted bad habits from previous workplaces. Common communication issues include:

01

Not speaking up, even though they have brilliant ideas.

02

Being afraid of being put on-the-spot to face challenging questions.

03

An inability to structure and communicate thoughts in a logical and understandable way, resulting in long meetings and poorly written emails and proposals that will require time to fix.

The Solution

Think on Your Feet® is a practical programme that teaches professionals how to communicate their ideas clearly, coherently, and to the point – by organising their thoughts and structuring their answers.

How Think on Your Feet® Works

Your talents will learn simple, step-by-step methods to communicate their ideas that can be applied when they speak and write.

By the end of this programme, they’ll know how to:

  • Communicate their ideas and perspectives to anyone and in any situation

  • Speak spontaneously with clarity, brevity, and impact

  • Respond instantly to difficult questions

  • Sell the benefits of their ideas

  • Control a conversation by guiding the listener’s responses

  • Be memorable in their interactions as they build valuable relationships

  • Gain confidence and defeat their fear of public speaking

With Think on Your Feet®, we give participants plenty of opportunities to practice their new communication style. We can also tailor the programme to fit your company-specific audience and corporate culture.

The Solution

Think on Your Feet® is a practical programme that teaches professionals how to communicate their ideas clearly, coherently, and to the point – by organising their thoughts and structuring their answers.

How Think on Your Feet® Works

Your talents will learn simple, step-by-step methods to communicate their ideas that can be applied when they speak and write.

By the end of this programme, they’ll know how to:

  • Communicate their ideas and perspectives to anyone and in any situation

  • Speak spontaneously with clarity, brevity, and impact

  • Respond instantly to difficult questions

  • Sell the benefits of their ideas

  • Control a conversation by guiding the listener’s responses

  • Be memorable in their interactions as they build valuable relationships

  • Gain confidence and defeat their fear of public speaking

With Think on Your Feet®, we give participants plenty of opportunities to practice their new communication style. We can also tailor the programme to fit your company-specific audience and corporate culture.
(Think on Your Feet®) helps to structure my thoughts – and communicate them with clarity. It’s so impactful for effective communication of ideas and opinions.
– Georgina Menggu Business Development, MISC Bhd
I walked out of this course and immediately started using the techniques. I already have good communication skills, but this takes it to another level. I can see the difference in the emails that I send and the presentations that I create. I’m recommending the course to everyone, as you can use the structures with clients, your team and with management.
– An employee at a multinational computer technology company
Think on Your Feet® is an integral part of our learning curriculum. We use it to:
- Build interpersonal and leadership skills
- Get clear messaging across the organisation
- Increase productivity.

With rigorous practice of the Think on Your Feet® techniques, we are enabling our workforce to be more clear, concise and memorable in their communications.

– A Think on Your Feet® facilitator at one of the Big Four accounting firms

Who will benefit

This programme is great for:

  • Senior professionals, managers, and leaders who regularly present and defend ideas during meetings.

  • Professionals who need to be convincing when selling and negotiating.

Post-Training Reinforcement

If you’re worried about learning retention after a programme has concluded, learn more about encouraging long-term behaviour change through post-training reinforcement.

Your Business Impact:

Faster decision-making: When communications are clear, managers will have the information they need to quickly make informed decisions.

Efficient meetings: When ideas are communicated clearly, convincingly and to the point, meetings become shorter. 

Confident employees: Your professionals will come across as confident, persuasive, and trustworthy when answering questions after a presentation, or when responding to their bosses in meetings.

Who will benefit

This programme is great for:

  • Senior professionals, managers, and leaders who regularly present and defend ideas during meetings.

  • Professionals who need to be convincing when selling and negotiating.

Post-Training Reinforcement

If you’re worried about learning retention after a programme has concluded, learn more about encouraging long-term behaviour change through post-training reinforcement.

Your Business Impact:

Faster decision-making: When communications are clear, managers will have the information they need to quickly make informed decisions.

Efficient meetings: When ideas are communicated clearly, convincingly and to the point, meetings become shorter. 

Confident employees: Your professionals will come across as confident, persuasive, and trustworthy when answering questions after a presentation, or when responding to their bosses in meetings.

Face-to-face or Virtual

All our training programmes are available as face-to-face or virtual instructor-led training (VILT). Can virtual training be engaging? Our participants give us a resounding, “Yes!”

NULL