Sustainability & ESG

Sustainability & ESG

The role of L&D in developing a sustainability culture

As the world pivots towards sustainable practices, the role of L&D (Learning & Development) in nurturing ESG (Environmental, Social and Governance) leaders becomes crucial.

‘Sustainability Through Learning & Development: Building Tomorrow’s ESG Leaders Today’ is not just an initiative; it is a decisive step towards embedding the tenets of ESG deep within the fabric of organisational culture.

We’re preparing leaders and equipping professionals with the insight, creativity, and strategic acumen needed to drive change, inspire action, and shape a more responsible future for our planet.

Our vision is to instill a sustainability mindset at every organisational level, crafting a future where business success is synonymous with making a positive impact on our world.

Why business presentation?

In the ESG domain, the ability to deliver effective business presentations is critical. The challenge is to get buy-in, communicate complex sustainability data compellingly, turn intricate details into engaging narratives. Failing to articulate these efforts clearly can lead to overlooked opportunities, regulatory repercussions, and diminished stakeholder trust. Effective presentation skills ensure sustainability efforts are understood, valued, approved, and implemented.

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Business Presentations solutions that make a difference

We developed the collaboration suite to meet the widespread need for collaboration in large organisations. Leaders often complain about the ‘silo mentality’ in their organisations, and how it’s detrimental to growth. Unfortunately, many remedies for the ‘silo mentality’ involve  ineffective and superficial memos and speeches, or disruptive and time-consuming, large-scale, culture-change interventions. There are few remedies that take the middle-ground: a non-disruptive rollout of training programmes that leads to a culture of collaboration.

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The Case Maker™

Structuring persuasive presentations on sustainability issues is crucial for securing stakeholder buy-in, driving actionable change, and ensuring the effective implementation of ESG initiatives.

Data to Business Story

ESG professionals must select appropriate data visualisations then convey the data clearly, ensuring stakeholders grasp the nuances, understand the implications, and are motivated to act decisively.

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Effective One-Pagers

One-pagers in ESG ensure key insights stand out by distilling complex information into digestible highlights, avoiding overwhelming the audience and promoting clear decision-making.

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The Business Storyteller

Business storytelling skills in ESG are vital for engaging stakeholders, making complex sustainability issues relatable, and motivating collective action towards positive environmental and social change.

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High-Performance Coaching

Personalised presentation coaching caters to a leader’s unique needs, improving their skills in engaging diverse audiences effectively and conveying their vision with confidence and clarity.

Why AI, Learning and Performance?

In this fast-paced landscape, ESG-focused companies are increasingly recognising the need for advanced learning and development strategies. AI-powered learning solutions present an invaluable advantage by facilitating personalised and adaptive learning experiences, deepening the understanding of ESG concepts. These tools empower employees to not only comprehend but also effectively apply sustainability principles within their roles.

Moreover, our performance solutions provide ongoing feedback, which is crucial for improving strategies and ensuring that sustainability efforts have a measurable impact. Collectively, AI and learning innovations play an essential role in enabling companies to navigate the evolving ESG landscape successfully, embedding sustainable practices at the heart of their business operations.

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AI, Learning and Performance solutions that make a difference

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Post-training Reinforcement

Kirkpatrick’s model is the main reference when it comes to evaluating knowledge retention and post-training behaviour change. Our reinforcement methodology and technology enables learners to overcome the Forgetting Curve and promote skill application in the workplace. ESG principles evolve into habitual behaviours through a duration of microlearning, assignments, surveys, and reflections.

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Learning Journeys

Employees typically go through extended development, starting from onboarding to areas of technical expertise and leadership. ‘Learning Journeys’ offer employees to continously learn and choose areas they would like to focus more on. This journey is designed to reinforce past learnings as well as promote new ones in key areas of ESG.

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AI Coaching

Introducing staff to new ESG updates and product knowledge can be challenging to ensure everyone’s fluency is up to standard. Our custom-built AI serves as an on-demand coach for ESG learning, accessible at any time. It provides personalised knowledge guidance, fluency tests (with grading of answers) around ESG concepts, and best practices.

AI Coaching Applications

Education and Awareness

The tool can be tailored to educate corporate teams about sustainability and ESG principles, ensuring that all employees are fluent in specific aspects of ESG that are relevant to the company’s goals, such as reducing carbon footprint, ethical sourcing, or social responsibility.

Scenario-Based Training

Implement interactive simulations and scenarios that allow professionals to practice making decisions with ESG considerations in mind, improving their response to real-world sustainability challenges.

Knowledge Verification

Use the tool to assess and verify a salesperson or trainer's understanding of a company's sustainability products, services, or initiatives, ensuring accurate and effective communication of ESG values.

Performance Tracking

Track progress and improvement in ESG knowledge and application, using AI to provide feedback and personalised learning pathways.

Product Knowledge for Eco-friendly Products

Sales and technical teams can become proficient in the features and benefits of sustainable products to better communicate their value to clients.

Compliance Training

The tool can educate staff on ESG compliance, regulatory standards, and corporate social responsibility policies relevant to their roles.

Best Practices for Resource Use

Teach best practices for resource efficiency, waste reduction, and other sustainability initiatives, tailored to field operations.

Community Engagement

Train field staff in community engagement strategies that align with ESG goals, such as local community development and social impact measures.

By applying AI in these ways, professionals and field staff can become effective ambassadors for a company’s sustainability and ESG efforts.

Why Instructional Design?

Identifying the right competencies ranging from technical to soft-skills across all ESG practices can be challenging. Let’s say the learning needs are successfully identified, searching for the right training to address a specific need can be a long journey or worse, there is no solution out there. Leaders and decision-makers would then run the risk of rolling-out generic training that misses the mark on the intended learning objectives.

Instructional Design serves as the critical link between specific learning needs and custom-designed programmes for all key competencies in ESG. With Design and Development, employees are equipped with the right knowledge and skills to make a larger impact in their ESG practices. A significant upskill in the workforce on key competencies will accelerate growth on the organisational goals of ESG.

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Instructional Design solutions that make a difference

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ESG concepts and technical contents can be challenging to teach, resulting in ineffective learning. Our design process transforms your ESG content into modules, frameworks, and learning exercises that creates an engaging learning experience. Programmes are customised based on the training of teams, departments or the whole organisation.

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Training materials regularly need updated content or facelifts.  With Development, we can transform your materials into attractive, user-friendly tools, slides, and manual. Learners can use these manuals and tools to refresh their memories after a training programme or assist them in their ESG applications.

Why Leadership and Management?

In the effort to meet SDGs and adapt to ESG practices, the role of leaders and managers are irreplaceable. In the excitement to integrate ESG, organisations are sometimes caught in the sandstorm of challenges, namely: finding the balance to integrate ESG into existing workflows, working with a lack of knowledge and expertise, and building employee engagement.

Leadership and management training equips your team to navigate these ESG challenges through effective communication, collaboration and strategic management. The intention is to provide your leaders and managers with the skills, knowledge and awareness to champion ESG initiatives, foster understanding of the culture and promote cross-departmental involvement to achieve these goals.

Leadership & Management solutions that make a difference

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The Art of Asking Good Questions

Amidst conversations of ESG lies a common plague: one-way communication. Lack of questions amongst stakeholders often means that concerns go unaddressed and decisions for implementations lack quality. This programme teaches professionals how to formulate and verbalise good questions that clarify, explore, or challenge – questions that will result in a far more productive meeting.

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The Collaborative Professional

The Collaborative Professional teaches both managers and non-managers the mindset and behaviours of good collaborators. It lays the foundation for  its learners to understand how collaboration can drive ESG initiatives.

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Influencing Collaboration

ESG drivers understand the importance of applying influence. Good collaborators build reciprocity and develop credibility to strengthen teams, build trust and loyal business relationships. This programme develops these skills with a set of very specific tools and techniques.

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Facilitating Collaboration

The road to implementing ESG initiatives is paved with meetings and discussions. When these conversations are effectively facilitated, they fill the gaps in communication and address the chaos that comes from people who are grappling with something new.

Engaging Direct Report through Job Design

In adopting ESG practices and meeting SDGs, organisations need to keep an eye on employees to look for signs of disengagement. One approach to arresting the issue is through a robust process of job design or redesign to ensure that elements of ESG are embedded in their roles.

For more information, email us at [email protected].

This programme was really was an eye-opener for me on the critical points of preparing our case before we present it to business leaders and key stakeholders.
Australian-New Zealand Bank, Indonesia
During the challenging lockdowns of 2020, our business faced a critical obstacle; that's when we discovered People Potential—a game-changer for our training needs. Perhaps the most outstanding aspect of our partnership with People Potential is their dedication to customisation. Their unwavering commitment to our success, paired with their exceptional training development team, has been instrumental in our growth.
Regional Bank, Singapore
I am glad to have collaborated with the team from People Potential for the professional development of our employees. The training topics are highly useful for our business needs and the training approach made the learning experience for our employees engaging and effective. I strongly recommend People Potential as an L&D partner.
European 3D Printing Innovator, Malaysia
People Potential always strive to deliver excellently. The team is energetic and professional, from coordination until delivery. The topics and modules they offer are very relevant and practical.
Japanese Electronics Company, Malaysia
We can count on People Potential to be learner-centric and engaging, providing excellent value in training delivery (both virtual and face-to-face) as well as in learning resources. And we value the consistently high level of professionalism shown by every member of this dynamic team.
National Telco, Malaysia
If you are searching for an L&D partner that offers comprehensive professional support, People Potential is a first-rate choice. They are likely to exceed your expectations.
European Telco, MalaysiaNational Provider of Financial Market Utilities, Malaysia
What sets People Potential apart is the professionalism of their trainers, instructional designers and support staff. The level of dedication and expertise they bring to the table is truly commendable. … In short, if you are seeking a Learning & Development firm that embodies professionalism, you won't go wrong with People Potential.
Australian Animation Group, Malaysia