Why engage our direct reports? Let’s start with the importance of engagement. A manager’s drive for performance should be based on more than just the organisation’s needs; otherwise, we’ll overlook an individual’s personal growth and well-being. It’s essential to remember and learn from the unfortunate incidents where employees, especially in certain East Asian countries, face...
Being a concert pianist and a corporate trainer might seem like contrasting melodies. Yet, for Marianne Vincent, People Potential’s Director of Training Quality, these two seemingly disparate fields came together into a unique arrangement – not unlike the lines in a fugue by Bach – and became the bedrock of People Potential’s transformative skill-building methodology....
Ibrahim J. Mariwa, then a call centre worker, had atrocious ratings, and he had them for a long while. He was desperate to improve, so he asked his supervisor for his past call recordings. He listened to his first recording, cringed, and thought: I don’t want to listen to this. He listened to the second...
This is a rewritten excerpt taken from Regina Morris’s sharing at People Potential’s regular Community of Practice, a weekly meet-up of subject matter experts, trainers, facilitators, and instructional design practitioners who come together to improve themselves. It’s part of People Potential’s commitment to our clients. Regina is People Potential’s senior business presentations specialist. — Over...
Follow a senior leader’s journey as he experiences an Executive Presentations Coaching session. Joseph presented his baseline presentation (the initial presentation before coaching) during the Executive Presentations Coaching session while Joseph’s coach, Ibrahim, took notes. Under ‘transitions’ (the things people say to transition from one thought to another or from one slide to the next),...
According to one theory, humans have evolved to a superior intellect (compared to our primate cousins) because we developed the ability to make tools like clubs, spears, pots, and back scratchers (for those hard-to-reach places). Tools allowed our long-ago uncles and aunties to augment their physical potential beyond their bare hands and feet. But the...
Many moons ago; Frank sat across a massive wooden table that was wide enough to seat four people with space left over. Frank had his arms folded in front of his chest and sat at an angle, never quite facing Marianne directly throughout their meeting. To Marianne, Frank was uncomfortably distant. Frank was the head...
When a colleague makes a poor presentation, and you multiply that by the number of people in the room and the volume of presentations delivered every day in your organisation; an enormous amount of time is wasted. We can’t afford to lose precious hours, so let’s look at why some presentations squander so much time...
Tl;DR: As we return to pre-pandemic norms, organisations are beginning to transition from virtual to face-to-face training – often with the assumption that the latter is always better. But there are various situations where a well-designed virtual training programme might be the better choice. From our experience running both virtual and face-to-face training, we’ve discovered...
TL;DR: The formation of silos in your organisation depends on the structure of your organisation and the examples set by your leadership team. Training alone cannot compensate for gaps in leadership, nor can training overcome an organisational structure that keeps people away from collaborating. There was an air of discomfort in the large, mostly-empty...