L&D professionals are constantly looking for new ways to create high-impact learning experiences that support business needs. In recent years, some of these learning experiences have shrunk in size and a new term has been coined to describe them – microlearning. At its best, microlearning delivers training just in time and at the point of...
People managers at big accounting firms have a very challenging role. They need to motivate, coordinate, and enable their teams to not only meet but exceed client expectations on a regular basis, often under intense time pressure. Such firms realise that effective communication between managers and their teams is a key component to successful projects...
Organisations are filled with professionals like you, who in most cases, know more about what they are doing than their managers and executives. They’ve spent years honing their craft, accumulating valuable knowledge, and reimagining the future. Their ideas could massively benefit the organisation. Unfortunately, those ideas are often not expressed to senior management Why?...
Hard to develop and difficult to measure. This is how, many HR and L&D professionals see soft skills. And they are mostly right. To train soft skills is a challenge, but we believe it’s one that’s worth undertaking. Why? Because soft skills are increasingly important in today’s work environment. Not only can they make...
Communicating is something we do almost automatically and unconsciously on a daily basis. Like breathing. We rarely stop and reflect if our way of communicating is actually effective and what we could do to improve it. Added to this, we rarely receive direct feedback about our communication style. Sometimes, we notice that we don’t...
Many professionals with great ideas have difficulty in putting them across. There are many reasons for this. One common reason is their fear of being put on the spot to face challenging questions. Such a fear cannot be overcome with psychological techniques to build confidence. Instead, it is overcome when these professionals are armed...
Have you ever met someone who was immediately likable and sympathetic? It could have been because of the way they spoke or acted. At that moment you were much more likely to trust that person and believe what they say. This is called the halo effect. It is a cognitive bias that influences the...
An L&D dream come true would be a training programme that, run just once, leads to employees remembering and implementing everything from it. It would have an immediate impact on your business. As we’ve explored here, this is not going to happen anytime soon, unfortunately. 90% of learning is already forgotten within the first...
Although soft skills are becoming increasingly important in today’s workplaces, businesses still have to rely on hard skills. After all, in-depth technical knowledge is vital for many roles. We see organisations spend a significant amount on technical training in the hope of seeing better job performance and business results in return. Unfortunately, they are...
We’ve spoken to Dr. Raymond Jambaya, Lead Consultant for Learning Technologies at People Potential, about the importance of training reinforcement and his experience in consulting. He shared with us how the right training reinforcement strategy can lead to great results and what challenges organisations face in making this happen. Let’s dive in. How long...